Privacy Policy

Introduction

Executive Sound Labs LLC (“Company,” “we,” “us,” or “our”) respects your privacy and is committed to protecting it through this Privacy Policy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website: https://www.executivesoundlabs.com

By accessing or using our website or services, you consent to the data practices described in this Privacy Policy.

Information We Collect

Personal Information You Provide

We may collect personal information that you voluntarily provide to us, including:

Name
Email address
Phone number
Messages submitted through contact forms
Project details submitted through questionnaires or intake forms
Files you upload (lyrics, notes, inspiration materials, references)
Email and SMS opt-in preferences

Payment Information

Executive Sound Labs does not store your payment card details. All payments are processed securely through third-party payment processors such as Stripe and PayPal, which handle your payment information in accordance with their own privacy policies.

Digital Products & Services

We sell digital products and custom music services, including downloadable audio files. All purchases are final unless otherwise stated on the Website.

Cookies, Analytics & Tracking Technologies

Our Website is built using Wix, which automatically uses cookies and similar tracking technologies to:

Ensure website functionality
Improve performance and user experience
Analyze site traffic and usage patterns

These technologies may collect information such as:

IP address
Browser type
Device information
Pages visited and time spent on the Website

You may control or disable cookies through your browser settings.

How We Use Your Information

We use the information we collect to:

Provide and deliver our products and services
Respond to inquiries and manage projects
Process transactions
Send transactional emails or SMS messages
Send promotional emails or SMS messages (only if you opt in)
Improve our Website, services, and customer experience
Comply with legal and regulatory obligations

Marketing Communications

If you opt in, you may receive promotional emails or SMS messages from Executive Sound Labs. You may unsubscribe at any time by:

Clicking the “unsubscribe” link in our emails
Replying “STOP” to SMS messages
Contacting us directly at sales@executivesoundlabs.com

Third-Party Services

We may share your information with trusted third-party service providers that assist us in operating our business, including:

Payment processors (Stripe, PayPal)
Music distribution platforms (Amuse.io)
Membership platforms (Patreon)
Email and communication services
Cloud storage providers (Google Drive, Dropbox)
AI tools used as production instruments (e.g., AI-generated vocals)

These third parties receive only the information necessary to perform their services and are contractually obligated to safeguard your data.

International Users

Executive Sound Labs serves customers in the United States and internationally, including Canada. By using our Website, you acknowledge that your information may be transferred to, stored, and processed in the United States.

Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Children’s Privacy

Our Website is intended for a general audience and is not directed toward children under the age of 13. While we may offer music and digital products created for children, all purchases and interactions on this Website must be completed by parents, guardians, or other authorized adults. We do not knowingly collect personal information directly from children under the age of 13.

Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal data, including the right to:

Access your personal information
Request correction or deletion of your data
Withdraw consent for marketing communications

To exercise your rights, please contact us at sales@executivesoundlabs.com

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date.

Contact Us

If you have questions or concerns about this Privacy Policy, please contact: Executive Sound Labs LLC at sales@executivesoundlabs.com

Last updated 12-21-25